Veda Pharmaceuticals Ltd
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Order information

Terms & Conditions

Please read our various terms and conditions before you purchase any product from us.

All purchases are conducted within a secure server using the latest Internet Service Provider and Bank encryption software to ensure your purchases on this site are secure.

If you have any enquiries please e-mail us at .


Prices are in New Zealand dollars and processed in New Zealand dollars, and include GST. You may convert the price to your currency by using the XE currency calculator.


We accept Bank Transfer and Visa and MasterCard.

Bank transfer: This option is available on the shopping cart and we will email you our bank account details on completion of your order. Please use the order Shopper's ID and Surname as the reference.

Credit cards: Payment is made using PayMate Express. Since 2001 PayMate Express has been used by sellers in 37 countries for safe trading online for payments using Visa and MasterCard. Now recommended by Trade Me. The card details you enter are safe because it is not stored or cached by us, but entered directly into PayMate's system. You will receive an instant confirmation of transaction approval or decline.


Orders will incur a postage and handling fee as follows:

  • New Zealand - $5.00
  • Australia - $8.00
  • Rest of World - $30.00

Returns Policy

Full Refund: Within 30 days of delivery, you may return any item you purchase in new condition with original packaging and accessories (resaleable condition) for a full refund.

We'll also pay the return shipping cost if the return is a result of our error. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 10 to 14 business days of our receiving your return.

Warranty Policy

Should you discover any defects in your product, please contact us via of our contact link, to help us arrange a replacement on receipt of the item.

Delivery Policy

Please ensure that your shipping address details are correct. We will not deliver to a Post Office Box or any address in which we deem suspicious.

We ship all our goods free of charge using NOW couriers and Post Haste for New Zealand deliveries or NZ Post International Service for overseas deliveries.

Should you feel that your goods do not arrive in good condition, please feel free to contact us using our contact form. We are not responsible for loss or damage to goods that are delivered to an incorrect address.

Privacy Policy

Any personal information that is provided by the user of this website is retained by us for the purposes of contact and shipping only and will NOT be distributed to third parties.

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